Help centre

Yes. Posting, requesting and receiving are completely free. There are no fees, no paid listings and no commission. If anyone asks you for money to receive an item, it is a scam — please report it.

Anyone in India, the Philippines or Thailand who is 18 or older. You can browse without an account; you need a free account to post items or send requests.

Everywhere in India, the Philippines and Thailand — search uses your postal code, and you only see items from your own country. The more people in your area join, the more you will find, so invite your neighbours, society group or colleagues.

English, Hindi and Thai today. You can switch language at any time from the menu. More languages are coming.

Tap Give, add up to 8 photos, a title, a short description, the condition and your postal code. After a quick check by our team, your listing goes live. See How it works for the full steps.

Almost anything useful and legal: furniture, electronics, books, clothes, kids’ items, kitchenware and more. Food, medicines, weapons, alcohol and tobacco, animals and a few other items are not allowed. See the full list in our Community guidelines.

New listings are checked by our moderators to keep out spam and prohibited items. Most are approved within a few hours. Listings with phone numbers, links or certain words are checked more carefully.

The reason is shown on your profile next to the listing — usually a prohibited item, contact details in the text, or photos that don’t show the actual item. You are welcome to post again following our guidelines.

Open your listing to see all requests, with each person’s message, rating and Verified badge. Tap Choose this person on the one you prefer. It is your decision — it doesn’t have to be the first request.

No. Receivers collect items in person. If you prefer, you can offer curbside pickup at your gate. Never use paid couriers for items on GiveAway.

Use Didn’t come / release on the accepted request. You can then accept someone else from the waiting list.

30 days. Once the item has gone, confirm the handover with the receiver’s code so it disappears from search.

Open the listing and tap Request this item. Add a short, friendly message — why you would like it and when you can pick it up. The giver will choose who receives it.

Up to 10 per week. This keeps things fair and gives everyone a chance.

Write a personal message, be specific about when you can collect, complete your profile, get the Verified badge and build good reviews by always turning up on time.

When your request is accepted, you get a 4-digit code. Give it to the giver only when you have the item — they enter it to confirm the handover, and then you can both leave a review.

No. All items are collected in person. Requests to pay for delivery are a common scam — never pay anything.

The member has confirmed their email address and their mobile number has been checked. It is a good sign, but it does not confirm identity — always follow our safety tips.

After a handover, both people rate each other from 1 to 5 stars. Reviews become visible when both have reviewed, or after 21 days, so nobody can retaliate.

Stop — it’s a scam. Don’t pay, don’t scan and don’t share any OTP. Report the member with the Report button. If you have lost money, call your national cyber-fraud helpline: 1930 in India, 1441 in Thailand, 1326 in the Philippines.

No. Only your area (postal code and locality) is public. You decide whether to share an exact address in the private chat after you accept a request.

Use Forgot password on the sign-in page to get a reset link by email. Still stuck? Write to support@giveawayworld.online from your registered email address and we will help.

Use a unique password and turn on 2-step verification with an authenticator app under Profile → Security.

Write to support@giveawayworld.online from your registered email address. We delete your personal data as described in our Privacy Policy.

Only to run the service safely — never sold, never used for third-party ads. Read our Privacy Policy for details.